Culture
Quality Measures
Scientific design, careful processing, unremitting pursuit, to create high-quality compressors;
System management, dare to innovate, continuous improvement, customer satisfaction;
Business purpose
Quality first, reputation first, customer first
corporate culture
Continuous innovation and excellence
Abide by the credit and serve sincerely
Quality objectives
The pass rate of products in one delivery is 94%; Contract performance rate 95%;
After-sales service timeliness rate of 96%; 90% customer satisfaction rate.
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Definition of quality objectives |
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department |
Quality objectives |
Definition |
Calculation method |
Measurement frequency |
Responsible department |
|
Technical Section |
Design and development |
An indication of one-time |
(Number of successes/Number of developments)% |
Every development |
Technical Section |
|
Production Section |
Equipment uptime |
Percentage of intact equipment to total |
(Intact Equipment/Total Equipment)% |
year |
Production Section |
|
Quality |
Product quality |
The number of pieces inspected as a |
(Number of pieces inspected / Total number of pieces)% |
year |
Quality Inspection Department |
|
Measuring instrument detection rate and integrity rate 95% |
The percentage of well-certified gages in |
(Certified good gauge |
year |
Quality Inspection Department |
|
|
Sales |
Contract performance rate |
Fully performed contracts account for |
(Contracts in full performance / |
year |
Sales Section |
|
After-sales service |
|
(Timely arrival of after-sales service / |
year |
Sales Section |
|
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90% customer satisfaction rate |
An expression of customer satisfaction |
See << Customer Satisfaction |
year |
Sales Section |
|
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Final assembly |
The |
The number of test runs passed as a percentage of the total number of |
(Number of test runs / |
month |
Quality Inspection Department |
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Machining |
Scrap rate 1.5% |
Waste parts as a percentage of the total |
(Waste Parts /
|
month
|
Quality Inspection Department
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Foundry |
Scrap rate 8% |
Scrap tonnage divided by total tonnage |
(Scrap tonnage/gross tonnage)% |
month |
Quality Inspection Department |
Quality system process diagram
A comprehensive enterprise that integrates air compressor design, research and development, production, sales, and technical services, covering the entire chain of air compressor products.
Message
Copyright：Yanbian Bohai Machinery Manufacturing Co., Ltd. 吉ICP备16000504号-1 by:300.cn
Copyright：Yanbian Bohai Machinery Manufacturing Co., Ltd.
